Manager Learning & Development -Mumbai (Lower Parel)

The initial focus will be on skill development for all Sales, Production \& Logistics teams.

This Would Include

• Design and execute orientation programs for Sales, Production \& Logistic teams
• Conduct onboarding training sessions for new hires
• Act as a consultant to new people for challenges they have on the job
• Observe how people interact with clients to identify areas of improvement
• Determine training needs both for individuals and teams
• Organize role-playing activities to simulate difficult client cases (e.g. how to

overcome objections)

• Apply various sales training techniques (e.g. gamification, case studies, and group

activities)

• Maintain updated records of training curriculum and material

Additional Responsibilities Would Be

• Inculcate a system to facilitate continuous learning for our teams
• Leverage available platforms to share content, evaluate personnel and provide ROI

on training spend

• Develop/purchase content modules as required for functional areas other than

front-end sales such as production, Logistic, marketing, technology, etc.

Skills: learning,soft skill,retail,training,luxury,trainer,behavioral