Key Account Manager

**Your potential, unleashed.** India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters **.** . **Summary** The Client Account Manager is responsible for driving the account strategy for the key accounts of the firm, with the client partners and business teams. The responsibilities will include deriving and monitoring financial projections, identify and promote suite of profitable services, insights on the client and industry/sector, facilitate relationships across teams, analysis and reporting, maintaining client data and overall project management. **Job Description Account Management Job responsibilities:** * Develop an account strategy in consultation with the firms leadership which would factor in our clients areas of focus, strategy and future plans and related offerings/solutions at Deloitte * Derive the financial plan for the year by business and monitor the progress through the period. * Stay up to date with the latest happenings at the client origination, the industry/sector in which they operate and the regulatory environment. * Create client insight books for the account team that covers strategic information about the client, financials, M\&A, future plans etc. by leveraging the firms research tools/portal. * Facilitate relationship building at the Clients by mapping the client leadership organization to Deloitte practitioners, tracking executive changes and meetings. * Analyze and report the account performance including revenue, profitability, sales pipeline and industry/sector contribution. * Facilitate multi\-disciplinary labs with a view to bring together cross\-business account teams and agree on the areas of focus and approach for the client account. * Facilitate knowledge sharing sessions by way of a certification program for practitioners and sharing insights and leading practices across the accounts/industry * Support marketing campaigns and eminence activities for the clients and Industry/sector. * Project manage the entire program by following through on the actions on each account within the defined timeline, and work with a wide range of cross\-functional teams * Working across different Geography’s and partners firms in the AP region **Requirements** • Experience in managing internal sales enablement activities to ensure consistent approach to marketplace across geographies and industry groups • Experience and focus on working in 1/2 Industry segments • Advanced verbal and written communication skills • Advanced excel, reporting and analytical skills • Understanding of professional services and offerings • Understanding of the industry in which Deloitte and its Clients operate • Building relationships with key executives to generate, develop and pursue leads and help the account team close sales • Assisting practitioners with qualifying and winning opportunities • Team management and grooming abilities **Qualifications \& Experience** 6\+ years of experience in a similar profile with a reputed firm MBA, or other equivalent post degree qualification **Your role as a manager** We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society. In addition to living our purpose, Manager across our organization must strive to be: * Inspiring \- Leading with integrity to build inclusion and motivation. * Committed to creating purpose \- Creating a sense of vision and purpose. * Agile \- Achieving high\-quality results through collaboration and Team unity. * Skilled at building diverse capability \- Developing diverse capabilities for the future. * Persuasive / Influencing \- Persuading and influencing stakeholders. * Collaborating \- Partnering to build new solutions. * Delivering value \- Showing commercial acumen * Committed to expanding business \- Leveraging new business opportunities. * Analytical Acumen \- Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization. * Effective communication – Must be well abled to have well\-structured and well\-articulated conversations to achieve win\-win possibilities. * Engagement Management / Delivery Excellence \- Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s) * Managing change \- Responding to changing environment with resilience * Managing Quality \& Risk \- Delivering high quality results and mitigating risks with utmost integrity and precision * Strategic Thinking \& Problem Solving \- Applying strategic mindset to solve business issues and complex problems. * Tech Savvy \- Leveraging ethical technology practices to deliver high impact for clients and for Deloitte. * Empathetic leadership and inclusivity \- creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviors and attitudes to become more inclusive. **How you’ll grow** ***Connect for impact!*** Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report . ***Empower to lead!*** You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership. ***Inclusion for all*** At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters. ***Drive your career!*** At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross\-business mobility and up / re\-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte. **Everyone’s welcome… entrust your happiness to us** Our workspaces and initiatives are geared towards your 360\-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you. **Interview tips** We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.