Accepting Applications
Full-time
On-site
LinkedIn
Posted 1 month, 2 weeks ago
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Job Description
Any Graduate with 15 yrs of full-time education.
Level-
SDM
Work location -
Chennai/Vizaq
Max CTC-
18 LPA for SDM
virtual drive on Thursday/Friday.
Position: HR Administration/ Senior Delivery Manager — HR Operation
8–12 years
Service delivery management across multiple process towers
- Accountable for end-to-end HR Admin service delivery across multiple geographies/markets
- Own P\&L accountability for HR Admin tower — headcount, attrition, cost per transaction
- Drive transformation initiatives — automation, AI deployment, process re-engineering
- Manage Client stakeholder relationships at HR Director / VP level
- Lead quarterly business reviews and governance forums
- Partner with Client Global Process Owners on process design and SLA frameworks
- Develop and execute talent strategy for the HR Admin tower
Key Skills
- Proven people management experience (managing managers)
- Strong Workday HCM and ServiceNow HRSD functional knowledge
- Client-facing communication and stakeholder management
- SLA governance, operational risk management
- CI/Lean mindset — identify and lead improvement projects
- Workforce planning and resource management