Hotel Operations Director

**Hotel Operations Director – Luxury Portfolio** We are partnering with a rapidly expanding luxury hotel group to appoint an experienced **Hotel Operations Director** to oversee a diverse and growing portfolio of high\-end properties. This is a pivotal, senior leadership role for a commercially astute and operationally exceptional professional who thrives in a fast\-paced, evolving environment and is passionate about delivering world\-class guest experiences. **Package** * A basic salary of Circa £180’000 negotiable * Performance related bonus * Car allowance * Wider ELT benefits **The Opportunity** As Hotel Operations Director, you will take full responsibility for the operational performance, service delivery, and strategic alignment of multiple luxury hotels. Working closely with executive leadership, you will play a key role in driving growth, enhancing brand standards, and ensuring each property consistently exceeds guest expectations. **Key Responsibilities** * Provide strategic and operational leadership across a portfolio of luxury hotels * Drive financial performance, including revenue growth, profitability, and cost control * Ensure exceptional service standards and guest satisfaction across all properties * Lead, mentor, and develop General Managers and senior hotel teams * Implement and uphold brand standards, operational procedures, and quality benchmarks * Identify opportunities for operational efficiencies and continuous improvement * Collaborate with commercial, marketing, and development teams to support expansion plans * Oversee pre\-opening and integration of new properties into the portfolio **About You** * Proven experience in a multi\-site operational leadership role within luxury hotels * Experience of openings is critical to the role. * Strong commercial acumen with a track record of delivering financial results * Exceptional leadership and stakeholder management skills * Deep understanding of luxury service standards and guest experience excellence * Experience managing change and growth within a dynamic organisation * Hands\-on, detail\-oriented, and able to balance strategy with execution