Hotel Manager

**About the role** The Hotel Manager is the on\-property leader for one of our four boutique hotels. You own the guest experience, the team, the P\&L, and the reputation of the property. This is a hands\-on role at small\-inventory properties (typically 8–25 keys) where the manager is expected to lead from the front. **Key responsibilities** * Deliver the property's guest experience vision — from arrival ritual to check\-out. * Lead and roster the full on\-property team: front office, F\&B, housekeeping, kitchen, and maintenance. * Own the monthly P\&L — revenue, cost of goods, payroll, utilities, and repairs. * Drive direct revenue through repeat guests, on\-property upsells, and partnerships with local experience providers. * Maintain brand, safety, and hygiene standards; conduct daily walk\-throughs and weekly audits. * Handle guest escalations personally and close the loop on online reviews. * Work with Reservations and Revenue to manage inventory, promotions, and group enquiries. * Coordinate with the Delhi office on HR, finance, marketing, and Zoho platform usage (People, Desk, CRM). **What we're looking for** * 5–10 years of hotel operations experience, with at least 2 years as an Assistant Manager, Operations Manager, or Hotel Manager. * Boutique, resort, or luxury experience strongly preferred — standalone properties valued over large chains. * Comfort running a small team of 15–40 people across departments. * Strong financial literacy — able to read a P\&L and take cost decisions. * BHM or equivalent preferred; exceptional operators without a formal degree will be considered.