hotel manager

**Overview** Languages English Education * College, CEGEP or other non\-university certificate or diploma from a program of 1 year to 2 years **Experience** 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting * Hotel, motel, resort **Responsibilities** Tasks * Develop and implement policies and procedures for daily operations * Supervise staff * Prepare budgets and monitor revenues and expenses * Arrange for and oversee maintenance activities * Enforce policies and procedures * Address customers' complaints or concerns * Establish work schedules * Organize and maintain inventory * Perform same duties as workers supervised Supervision * 5\-10 people Credentials Certificates, licences, memberships, and courses * First Aid Certificate * CPR Certificate Additional information Security and safety * Criminal record check Work conditions and physical capabilities * Fast\-paced environment * Attention to detail * Combination of sitting, standing, walking Personal suitability * Client focus * Efficient interpersonal skills * Excellent oral communication * Excellent written communication * Flexibility * Initiative * Team player