Hotel General Manager

**Position Summary** We are seeking an accomplished and visionary General Manager to lead the pre\-opening and ongoing operations of a luxury mountain resort. This executive role will oversee all aspects of development, opening strategy, and operational execution, ensuring the successful launch and long\-term performance of the property. The ideal candidate brings extensive luxury resort experience, a strong background in pre\-opening environments, and a passion for delivering exceptional, experience\-driven hospitality in a destination setting. **Key Responsibilities** Pre\-Opening Leadership * Lead all pre\-opening activities including staffing, training, SOP development, and operational setup * Partner with ownership, development teams, and brand representatives on project timelines and deliverables * Oversee budgeting, pre\-opening expenses, and capital planning * Establish service standards, brand culture, and operational procedures prior to opening * Coordinate FF\&E installation, vendor relationships, and operational readiness Executive Operations * Oversee all resort departments including Rooms, Food \& Beverage, Spa, Recreation, Engineering, Sales \& Marketing, and Finance * Ensure seamless day\-to\-day operations post\-opening with a focus on luxury service standards * Drive guest satisfaction, quality assurance, and brand alignment Financial Performance * Develop and manage annual operating and capital budgets * Drive revenue strategy, pricing, and positioning in a seasonal mountain market * Monitor P\&L performance, labor management, RevPAR, ADR, and profitability metrics * Implement cost\-control strategies without compromising guest experience Sales, Marketing \& Positioning * Collaborate with Sales \& Marketing to position the resort as a premier mountain destination * Drive leisure, group, and experiential travel demand * Build relationships with local partners, tourism boards, and community stakeholders * Support brand storytelling and experiential programming Team Leadership \& Culture * Recruit, develop, and retain a high\-performing executive leadership team * Foster a culture of service excellence, accountability, and engagement * Lead training initiatives aligned with luxury service standards * Promote a positive and inclusive workplace environment Guest Experience \& Brand Standards * Ensure all guest touchpoints reflect elevated, personalized service * Oversee VIP experiences and high\-profile events * Monitor guest feedback and implement continuous improvement initiatives **Required Qualifications** * 10\+ years of progressive hotel or resort leadership experience * Proven experience as a General Manager or Hotel Manager in **luxury resort environments** * **Prior pre\-opening experience required** (luxury hotel or resort) * Strong financial acumen with full P\&L responsibility * Experience in seasonal or destination resort markets (mountain, ski, or adventure preferred) * Exceptional leadership, communication, and organizational skills Preferred Qualifications * Experience with luxury brands or independent lifestyle resorts * Background in mountain, ski, or outdoor destination properties * Experience working with ownership groups, developers, and brand partners * Bachelor’s degree in Hospitality, Business, or related field Compensation \& Benefits * Competitive executive salary * Performance\-based bonus program * Comprehensive health, dental, and vision benefits * Relocation assistance and potential housing support * Resort perks and executive privileges