Hotel Director

**HOTEL DIRECTOR** **Rosemead House \| Esquimalt, BC** Rosemead House is seeking a refined, service\-driven Hotel Director to oversee the day\-to\-day operations of our luxury boutique hotel in Esquimalt, British Columbia. As a luxury brand property, Rosemead House is defined by elevated service standards, attention to detail, and a highly personalized guest experience. This role is ideal for a hospitality professional with a background in luxury hotel environments who understands the expectations of discerning guests and takes pride in delivering exceptional, memorable stays. **The Opportunity** This is a hands\-on leadership role focused exclusively on hotel operations. As Hotel Director, you will be responsible for ensuring a seamless and elevated guest experience while maintaining the highest standards across all aspects of the property. Unlike a traditional General Manager role, this position is centered on boutique, high\-touch hotel operations, where presence, detail, and service excellence are critical. This position reports directly to the Owner of Rosemead House. You will work in close collaboration with the Food \& Beverage Director of Janevca Kitchen and Lounge and the Spa Director of Salt \& Ivy, both of whom are located within the same establishment. **Awards** * Travel and Leisure \| Top 100 New Luxury Hotels of The World in 2026 \- 1 of 3 in Canada * Condé Nast, It List for 2026 \| Only Hotel in Canada * Honourable Mention in the LIV Design Awards 2026 **Key Responsibilities** * Oversee all day\-to\-day hotel operations, including front desk and guest services * Deliver and uphold luxury\-level guest experiences, ensuring every interaction meets or exceeds expectations * Anticipate guest needs and resolve concerns with professionalism and discretion * Coordinate and support housekeeping and maintenance to maintain impeccable property standards * Conduct regular property inspections to ensure presentation aligns with luxury brand standards * Manage reservations, occupancy, and rate strategies in collaboration with ownership * Provide hands\-on support during peak periods, including guest arrivals and departures * Ensure compliance with all health, safety, and regulatory requirements * Support hiring, training, and scheduling of hotel staff with a focus on service excellence **What We’re Looking For** * 5\+ years of experience in a luxury hotel or boutique high\-end hospitality environment * Proven ability to deliver exceptional, personalized guest service * Strong understanding of luxury service standards and guest expectations * Hands\-on, detail\-oriented leader with a proactive and polished approach * Excellent communication and problem\-solving skills * Experience with hotel property management systems (PMS) * Ability to work flexible hours, including evenings, weekends, and holidays **Compensation:** $90,000\- $120,000 annually (\+ benefits), based on experience with a luxury brand. **ABOUT ROSEMEAD HOUSE** *Where History Meets a Fresh Perspective* Originally designed in 1906 by renowned architect Samuel Maclure, Rosemead House has been reimagined as a premiere luxury boutique hotel in the heart of Esquimalt’s Saxe Point. Following a decade\-long, $25\-million restoration by Aragon Properties, this Edwardian manor blends storied heritage with a modern, playful soul. As a member of our team, you will work within an immersive environment defined by: * *Curated Excellence:* Our interiors are a living gallery, featuring hundreds of hand\-selected antiques from U.K. estate auctions and rare heirlooms from London’s famed Savoy and Dorchester hotels. * *World\-Class Amenities:* From our award\-winning wood\-fired kitchen, Janevca, to the serene Salt \& Ivy Spa and state\-of\-the\-art wellness facilities, we offer a guest experience that is without compare in British Columbia. * *A Storytelling Culture:* Guided by a distinct creative vision, Rosemead House isn’t just a hotel; it’s a 'well\-travelled novel' where every room tells a story. We look for individuals who are passionate about craftsmanship, personalized service, and the art of hospitality. - Join us in redefining luxury on Vancouver Island. At Rosemead House, you aren’t just fulfilling a role—you are part of a legacy.