hotel clerk supervisor

**Overview** Languages English Education * Secondary (high) school graduation certificate **Experience** 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. **Responsibilities** Tasks * Take, cancel and change room reservations * Register arriving guests and assign rooms * Process guests' departures, calculate charges and receive payments * Answer telephone and relay telephone calls and messages * Maintain an inventory of vacancies, reservations and room assignments * Resolve complaints and claims * Investigate complaints and claims Employment groups This employer promotes equal employment opportunities for all job applicants, including those self\-identifying as a member of these groups: Support for persons with disabilities * Provides awareness training to employees to create a welcoming work environment for persons with disabilities Support for newcomers and refugees * Provides diversity and cross\-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youths * Provides awareness training to employees to create a welcoming work environment for youth Support for Indigenous people * Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Support for mature workers * Provides staff with awareness training to create a welcoming work environment for mature workers Supports for visible minorities * Provides diversity and cross\-cultural training to create a welcoming work environment for members of visible minorities