Group Operations Director : Luxury Hotel and Spa Group

Oxfordshire / Surrounding Area (Hybrid) Up to A GBP 180,000 \+ Bonus \+ Benefits I am currently working with an ambitious and fast:growing luxury hotel group entering an exciting phase of expansion. Backed by significant investment, the business is transitioning from a small collection of hotels (3 sites) into a scaled, multi:site group, with several acquisitions and developments already underway, 4 more sites in the pipeline, these sites are high end luxury hotels, this role will grow as the company grows. This is a newly created role, offering a rare opportunity to join at a pivotal stage and play a key part in shaping the operational strategy, structure, and long:term success of the group. With a flagship luxury spa:led property already established, the business has recently acquired additional sites and has multiple new openings planned through to 2027/2028\. The group is building a strong reputation for high:end hospitality experiences, combining premium facilities with solid commercial performance. The role will be primarily field based, with a requirement to be in the Oxfordshire head office approximately one day per week. **Key Responsibilities** * Provide strategic leadership across multiple sites, driving performance, profitability, and growth. * Develop and implement group:wide operational standards and best practices. * Support and lead site:level leadership teams to deliver exceptional guest experiences. * Play a key role in new openings, acquisitions, and integration of new sites. * Drive commercial performance, including revenue growth and cost control. * Lead on culture, people strategy, and employee engagement. * Ensure full compliance across all health, safety, and regulatory requirements. * Work closely with ownership and senior stakeholders to shape the future direction of the business. **The Ideal Candidate** * Proven senior multi:site operator within luxury hospitality, with strong experience in growing and scaling a business * Commercially astute and value:driven, with a track record of improving performance and supporting expansion * A hands:on, strategic leader who can shape a newly created role and make a real impact as the group grows. This is a unique opportunity to join a business at the start of a significant growth journey, where you will have real influence and the ability to shape a group as it scales. Contact Stuart Hills or call 790