General Manager

**General Manager** MyBFC is looking for a thoughtful, community‑minded **General Manager** to help guide our organization across **two locations** . This is a **leadership role** designed with sustainability, creativity, and work–life balance at its core. In addition to managing the Cranbrook store, this role focuses on **coordination, support, and empowering staff** —helping people and systems work well together. You’ll be supported by Senior Leadership and trusted to lead with clarity, care, and boundaries. **About the Role** The General Manager provides operational leadership, supports a capable and creative team, oversees core systems, and acts as a connector between staff, spaces, and community. The role balances on‑site presence with strategic oversight and some flexibility for hybrid work. We encourage you to visit our website www.mybfc.ca to learn more about this and other opportunities. **Who This Role Is For** You might be a great fit if you: * Value purpose, stability, and sustainability over hustle * Enjoy supporting people and systems so good work can happen * Lead through trust, prioritization, and clear expectation management * Excel in a future\-focused, ever\-changing environment * Care about community, continuity, and long‑term well‑being   This role is ideal for someone who wants to contribute and grow over time as part of a long\-term team. We’re also open to candidates earlier in their leadership journey who show strong alignment and commitment. **Role Details** * **Hours:** full time, up to 40 hours per week (store hours are 11:00 a.m. – 5:00 p.m) * **Location:** Regular work at Cranbrook, with occasional travel to Kimberley * **Compensation:** $40,000–$60,000 annually (based on experience and involvement) * **Reports to:** MyBFC Senior Leadership **Key Responsibilities** **Leadership \& Operations** * Provide consistent, visible support across both locations, based primarily in Cranbrook * Ensure policies, procedures, and safety practices are followed, ensuring clarity of roles, expectations, and decision‑making authority * Identify operational challenges and address them at a systems level, while providing suggestions for improvement * Transport inventory between locations (lifting up to 40–50 lbs required)   **Supporting Creative, Capable Staff** * Offer clear priorities, timelines, and context * Help balance creative ambition with realistic capacity * Remove barriers and support sustainable workflows * Foster a positive, inclusive workplace culture * Provide front‑line and vacation coverage * Be a thoughtful sounding board—without micromanaging   **Strategy \& Financial Oversight** * Translate organizational goals into clear, achievable actions * Help develop and oversee operational budgets * Prepare clear, high‑level operational summaries   **Community Engagement, Marketing \& Communications** * Serve as a visible and approachable representative of MyBFC within the community * Coordinate and contribute to: * Social media planning and manageable content creation * Consistency and promotion of programs, events, and initiatives at both locations * Ensure communications are thoughtful, consistent, and sustainable   **What You Bring** * 5\+ years of leadership or management experience (community, nonprofit, or small organization experience is an asset) * Strong people, leadership and operational skills * Values consistency and enforces organizational policies * Comfort with budgets and oversight * Interest in marketing at a sustainable level * Ability to work across two locations \- a personal vehicle is required   **A Typical Week (40 hours \- approximate)** * Operations: up to 30 hrs, over 5 days a week, based in Cranbrook * These hours are occasionally supported by additional part\-time staff * Leadership \& staff support: 2 hrs * Community, marketing \& communications: 2 hrs * Strategy \& finances: 3 hrs * Flex / seasonal needs: 3 hrs