General Manager

**Company Description** Four Points by Sheraton Edmundston is located in the heart of downtown Edmundston, New Brunswick, offering guests a comfortable stay with modern amenities. The hotel features complimentary Wi\-Fi, suite options, and an on\-site restaurant. Four Points by Sheraton Edmundston is committed to delivering exceptional guest experiences and high\-quality service. **Role Description** The General Manager will oversee all aspects of the hotel’s daily operations, ensuring guest satisfaction, team performance, and financial success. Responsibilities include managing staff, developing and overseeing budgets, maintaining excellent service standards, implementing operational strategies, and ensuring compliance with health and safety regulations. The role also requires fostering relationships with guests, corporate clients, and team members to uphold the hotel’s reputation. This is a full\-time, on\-site role based in Edmundston, NB. **Qualifications** * Proven leadership and managerial experience, particularly in hospitality or related industries * Strong skills in financial management, budget planning, and revenue optimization * Ability to implement operational strategies to improve service quality and efficiency * Exceptional communication, team\-building, and conflict\-resolution abilities * Proficiency in hotel management software and basic office applications * A customer\-focused approach and a commitment to delivering outstanding guest experiences * Knowledge of local and provincial health, safety, and hospitality regulations * Flexible to work a variety of shifts, including weekends and holidays, as needed **What we offer** * Competitive salary * Incentive Bonus Plan * Medical and Dental Benefits * Discounts on hotel rooms Worldwide * Discounted and free meals Please forward your resume to amanda.wamboldt@karwalgroup.ca