General Manager - Calling Team

Job Description: ● Lead PAN India strategy for BTL campaigns, securing permissions from housing societies for events, activations, and partnerships to boost NoBrokerhood monetization. ● Manage and mentor central teams (direct reports), ensuring seamless execution across markets while hitting KPIs on reach, engagement, and revenue. ● Own end\-to\-end P\&L for the 50\-member team, including budgeting, cost optimization, productivity etc ● Manage multiple strategic projects which are of key importance to Nobrokerhood ● Drive team performance through training, performance reviews, and motivation—scaling operations from pilot campaigns to nationwide rollout. ● Collaborate with marketing, product, and sales teams to align BTL efforts with broader monetization goals; monitor metrics and iterate for continuous improvement. ● Travel to key cities (10\-20%) for on\-ground oversight, relationship\-building with society managements, and crisis resolution. ● Foster a high\-energy culture, leveraging data analytics to track ROI and refine execution playbooks. Key Skills \& Requirements ● 4\+ years in leadership roles managing operations via calling set up ● Proven track record owning P\&L for teams of 30\+ members. ● Strong people management skills; experience in handling calling team setup and scaling distributed teams. ● Data\-driven mindset: Comfortable with Excel/Google Sheets for P\&L tracking, KPIs, and reporting. ● Excellent stakeholder skills for negotiating permissions with RWA/society leaders. ● Bachelor's degree (MBA preferred); willingness to travel as per business requirement.. ● Bonus: Familiarity with proptech, NoBrokerhood, or monetization in community ecosystems Ideal Candidate Profile ● Energetic, resourceful, and action\-oriented. ● Strong problem\-solver with the ability to think quickly on the ground ● Passionate about community engagement and event\-driven experiences. ● Self\-motivated with strong ownership and a results\-driven approach.