Job Description
Lodos Corporation
Lodos Corporation is a Dubai-based consultancy specialising in business operations, recruitment and strategic growth. As part of our group of companies, we are currently recruiting for a newly established luxury hair restoration and regenerative aesthetics clinic in Downtown Dubai called S'Clinic.
This role offers the opportunity to join a premium healthcare brand at launch and contribute to building one of Dubai's leading destinations for non-surgical hair restoration and regenerative treatments.
About S'CLINIC
S'CLINIC is a luxury hair restoration and regenerative aesthetics clinic dedicated to delivering exceptional results and an outstanding client experience.
We are seeking a full-time Front Desk Executive / Client Concierge who enjoys working with people and can help create a seamless and welcoming experience for our clients.
Key Responsibilities
- Welcome and assist clients during clinic operating hours.
- Manage appointment bookings and schedule changes.
- Handle calls, WhatsApp messages and client enquiries.
- Assist with patient registration and documentation.
- Support treatment room preparation and clinic organisation.
- Process payments and maintain accurate records.
- Maintain reception and waiting areas to luxury hospitality standards.
- Support follow-up communications and client engagement activities.
Requirements
- Previous experience in reception, hospitality, healthcare or customer service.
- Excellent English communication skills.
- Strong customer service orientation.
- Professional and polished presentation.
- Good organisational skills and attention to detail.
- Comfortable using booking systems and Microsoft Office applications.
Preferred
- Experience within an aesthetic, dermatology or medical clinic.
- Arabic and/or Russian language skills.
- Familiarity with CRM or patient management software.
What We Offer
- Flexible working schedule.
- Competitive hourly/monthly compensation.
- Opportunity to join a premium healthcare brand from launch.
- Positive and professional working environment.