Front Desk Executive- Chembur

**Job Title: Front Desk Executive / Receptionist** **Berkowits Hair \& Skin Clinic – 45\+ Clinics PAN India** **About Berkowits Hair \& Skin Clinic** Berkowits Hair \& Skin Clinic is one of India’s leading and fastest\-growing aesthetic and trichology chains, with **45\+ clinics across the country** and over **30 years of excellence** in advanced hair and skin solutions. Trusted by more than **1,00,000 clients** , Berkowits pioneered non\-surgical hair replacement in India and continues to lead the industry with innovative technologies in trichology, dermatology, lasers, and regenerative treatments. Our core USP lies in delivering **ethical, science\-backed, personalized care** through highly trained professionals and globally approved technologies. With a strong legacy of breakthroughs and consistent client satisfaction, our mission is to make world\-class aesthetic care accessible, while our vision is to be **India’s most trusted and technology\-driven brand** in beauty, wellness, and medical aesthetics—committed to safety, results, and an exceptional client experience. **Position: Front Desk Executive / Receptionist** We are looking for a smart, proactive, and customer\-friendly Front Desk Executive who will serve as the first point of contact for all clients. The ideal candidate should be confident, well\-spoken, and capable of managing client flow, billing, appointments, and administrative tasks efficiently. **Key Responsibilities** **Client Reception \& Support** Greet and welcome clients professionally. Check appointments, retrieve records, and coordinate with doctors/technicians. Escort clients to consultation or treatment areas when required. Guide and assist clients throughout their clinic visit. **Training will be provided for smooth onboarding and understanding of the processes.** **Billing \& Payments** Generate accurate bills for services and product sales. Handle payments (cash, card, digital modes) and maintain daily collections. Ensure all invoices are closed the same day after necessary approvals. **Appointment Management \& Communication** Handle all incoming calls for booking, rescheduling, or cancellations. Check availability of doctors, technicians, rooms, and equipment before confirming appointments. Send WhatsApp/call reminders to clients for appointment confirmations. Facilitate video consultations when required. **Follow\-Up \& Lead Calling** Return all missed calls promptly; maintain weekly missed call counts. Call regular clients who haven't visited in the past 3 months. Make follow\-up and promotional calls as per scripts provided by Head Office. **Who Can Apply** Female candidates only. **Strong Communication Skills (English Proficiency Preferred).** Good knowledge of MS Office and basic computer applications. Pleasant personality with excellent interpersonal skills. **Salary \- Rs 2\.5 to 3\.5 LPA** **Experience \- 1 \- 5 Years** **Office Timings** **6 days working per week** **No weekly off** on Friday, Saturday, or Sunday **Working Hours:** 9:45 AM – 7:00 PM **How To Apply** Interested candidates can send their resume to: **careers@berkowits.in**