Executive Pre-Sales

At L\&T Realty, Presales is about managing leads from various sources and generating walk-ins at various real estate projects of the organisation.

• To lead a team of about 20 in-house pre-sales team members approx. to generate quality walk-ins across various projects.
• To improve lead management processes, TATs, and device policies for enabling max lead conversion, increase revenues of PreSales and contribute to min. 20%+ to the overall business or as discussed with top management.
• To assign targets for various team members, monitor their performance, and ensure that all of them achieve targets.
• To monitor the quality of various activities/processes followed.
• To know and understand the mediums/systems/technologies used by other industries to manage leads and adopt best practices in the organization.
• To prepare dashboards for the consumption of top management Functional Mandate \& KRAs of Pre-sales manager: Functional Mandate KRA / Success Measures - To generate higher walk-ins from all types of leads - To cross-use leads for various projects - To set up processes and systems to effectively originate and service the leads.
• Ensure to keep records of calls made, coordinate with presales agents and sales team, and update lead information in the CRM.
• Coordinate with Sales teams to be updated on Sales progress, pricing, inventory availability, etc and cascade the info to team members for them to adhere.
• Periodic Call Quality Analysis – Improve Quality of Calls/Discussions with prospects

Requirements: -

• Very good analytical skills
• Proactive Approach is a must,
• Team management abilities
• 5+ years of team handling experience in PreSales/Tele calling (Real estate/Aviation/Hospitality)
• MIS Knowledge and MS Office Knowledge is mandatory.
• Must have information about Cloud Telephony (Diallers) and CRM (preferably Salesforce).

Minimum qualification: - Graduate or above.