Executive

TitleExecutiveApply beforeMay 20, 2026CityKarachiResponsibilities * Coordinate with Stores, Product/QC departments, and support teams to address customer complaints and queries * Communicate directly with customers via calls and emails to resolve issues and handle exceptional cases * Manage and track inventory at the location, including receiving, internal transfers, and dispatch to warehouses or branches * Prepare and share daily and weekly dashboards covering customer complaints, queries, feedback, and performance analysis * Coordinate with courier partners for pickups and dispatch of articles * Maintain and update CRM database, including customer profiles, complaints, and query records * Assist in preparing monthly scorecards for Customer Relationship Executives (CRE) Requirements * Bachelor's degree * 2 \- 3 years of relevant work experience Benefits * Excellent Salary * Medical Insurance * Annual Leaves * Provident Fund * EOBI * Annual Bonus * Sick Leaves * Casual Leaves