Job Description
About the Team
The Dasher & Logistics team ensures every delivery is completed with speed, accuracy, and a positive experience for consumers, merchants, and Dashers. They own the health of our delivery marketplace — including cost, quality, efficiency, fulfillment, and sustainable growth. The team partners closely with Product, Engineering, Finance, and Operations to improve how our logistics system works at scale while supporting long-term marketplace health.
About the Role
We’re hiring a Director, Strategy & Operations to lead one of the most important business areas within Dasher & Logistics. In this role, they will set the strategy and own results across cost management, incremental revenue, delivery quality, efficiency, and/or fulfillment capacity. They will translate company goals into clear, measurable plans, lead a team of senior managers and operators, and serve as the decision-maker for their business area. Success in this role means delivering durable business impact while building a high-performing and inclusive organization.
You will report into a Senior Director on our Dasher & Logistics team in our Strategy & Operations organization. We expect this role to be hybrid with some time in-office and some time remote.
You’re excited about this opportunity because you will…
- Own end-to-end business outcomes, including cost per order, delivery quality, efficiency, fulfillment rate, and/or incremental revenue generation
- Define the strategy for your organization and translate it into clear goals, measurable milestones, and accountable owners
- Partner cross-functionally with Product, Engineering, Finance, and Operations leaders to align on priorities and deliver shared outcomes
- Serve as the escalation point for complex issues, proactively identify risks, and adjust plans to keep goals on track
- Build and develop a team of leaders, creating clarity, accountability, and strong engagement across your organization
We’re excited about you because…
- You have 10+ years of experience in strategy, operations, consulting, technology, finance, or a related field, and experience leading managers or senior leaders
- You have owned large, complex business areas with clear accountability for financial and operational results
- You have experience building data-driven strategies and translating insights into measurable execution plans
- You are comfortable influencing senior executives and aligning cross-functional partners around shared goals
- You have experience building and developing high-performing, inclusive teams
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
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