Director of Rooms

**Company Description** HM Alpha Hotels \& Resorts specializes in managing branded luxury and upper upscale hotels and resorts in prime destination\-driven locations across the United States. Guided by core values like integrity, teamwork, loyalty, and compassion, we are committed to fostering a respectful and diverse workplace where every voice is valued. We take pride in creating meaningful connections, delivering exceptional hospitality, and building a vibrant, inclusive community. As part of the HM Alpha family, team members enjoy competitive benefits while contributing to an environment of excellence and belonging. **Role Description** This is a full\-time on\-site role for the Director of Rooms at the Marriott Del Mar, CA. The Director of Rooms will oversee daily operations of the Front Office, Housekeeping, and Security to ensure exceptional guest satisfaction. Responsibilities include managing budgets, optimizing operational efficiency, and fostering an outstanding guest service culture among the team. This role collaborates with various departments to deliver a seamless guest experience and maintain compliance with company standards. **Qualifications** * Proven expertise in Guest Satisfaction and Customer Service to deliver exceptional experiences and exceed expectations. * Comprehensive management experience in Laundry operations and Reservations to ensure operational excellence and efficiency. * Prior experience in a Marriott hotel / resort experience Required