Job Description
FaceGraph is enabling the success of other location-independent teams, and we are hiring Customer Support Representatives with outstanding remote software support skills. Do you have the ability to listen for the outcomes our customers are seeking when they request our help? Join us!
FaceGraph is a time tracking, project management, and proof of work SaaS solution. We are on a mission to accelerate the digital transition of work and make it possible for even more work to be efficiently performed in a remote environment. Interested?
What will your day-to-day look like?
FaceGraph Customer Support Representatives respond to customer requests over email in our ticketing system, live chats, on-screen shares, and video conferencing. CSRs report to our AMER team leader and work collaboratively with our global team of Support Professionals.