Deputy General Manager

**Lead the Floor. Drive the Energy. Run One of Warwickshire’s Most Loved Pubs.** Beer \& Coffee Co is an independent hospitality group based in Warwickshire, known for its creative approach to food, drink, and social venues. Since 2012, we’ve built a collection of unique, community\-driven spaces including our well\-loved “Pug Pubs” – **The Fat Pug, The Royal Pug, The Black Pug, The Lost Pug and The Micro Pug** – alongside concepts like **Taverna Meraki** and mobile ventures such as **The Army Bar** . We are a growing group that prides itself on brilliant beer, food trends, a passion for coffee, and creating the perfect atmosphere. Each of our sites has its own personality, while staying true to the wider brand. We’re a fun, friendly, and ambitious team, always evolving and staying connected to our communities. We are now looking for a **Deputy General Manager** to join **The Black Pug** on a **12\-month maternity cover contract** , with potential for a permanent opportunity. ***The Role.*** This is a full\-time, on\-site position where you will play a key role in the day\-to\-day running of the business. As part of a small independent company, you’ll be heavily involved in decision\-making, team development, and driving the overall success of the pub. You’ll lead from the front, bringing strong charisma, high energy, and a genuine passion for hospitality to maintain standards, support your team, and deliver an exceptional guest experience. ***Key responsibilities*** * Oversee daily operations, ensuring smooth and efficient service * Lead, motivate, and develop the team, maintaining a positive workplace culture * Deliver outstanding customer service and uphold brand standards * Manage cellar operations, stock control, and ordering * Control labour and rota planning in line with business needs * Ensure full compliance with Health \& Safety, food hygiene, and EHO standards * Train staff across service, compliance, and operational procedures * Support budgeting, stock management, and overall P\&L performance * Plan and deliver events, promotions, and initiatives to drive sales and engagement * Maintain organisation of files, maintenance logs, and compliance documentation ***What we're looking for*** * Strong experience in hospitality leadership and team management * Solid understanding of pub operations, including cellar management and stock control * Excellent customer service skills and a hands\-on leadership style * High energy, strong personality, and the ability to lead from the front * Confident communicator across all levels * Organised, proactive, and able to perform under pressure * Good understanding of labour control and business performance * Knowledge of Health \& Safety and compliance regulations * Flexible availability including evenings and weekends **Desirable:** * Level 2 Food Hygiene * Personal Licence * Cellar management experience * UK driving licence ***What we offer*** * Opportunity to be part of a growing independent hospitality group * A key role with real input into the business and its progression * Company events * Company pension * Employee discount * On\-site parking ***Join us*** Work hard, bring your energy and passion, and build your career with a business that genuinely values its people.