Accepting Applications
Full-time
On-site
LinkedIn
Posted 3 weeks, 5 days ago
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0 applications
Job Description
About the Company
We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Specialists. In this role, you will assist customers by responding to inquiries, providing effective solutions, and ensuring a seamless and positive experience across various communication channels such as phone, email, and live chat.
About the Role
In this role, you will assist customers by responding to inquiries, providing effective solutions, and ensuring a seamless and positive experience across various communication channels such as phone, email, and live chat.
Responsibilities
- Maintain accurate records of interactions and follow-ups
- Collaborate with internal teams to enhance the overall customer experience
Required Skills
- Strong verbal \& written communication skills
- Willingness to work in rotational US shifts
- A problem-solver with a customer-first mindset
Preferred Skills
- Prior experience in BPO is a plus, but fresh graduates are encouraged to apply
Pay range and compensation package
- Competitive Salary: PKR 70,000 – 100,000/month
- Performance-Based Incentives
- Health \& Wellness Benefits
- Career Growth \& Advancement Opportunities
- Positive, Dynamic Work Environment
Equal Opportunity Statement
We are committed to diversity and inclusivity.