Customer Service Specialist

**Job Description:** We are seeking a skilled and detail\-oriented CRM Specialist to support our marketing and sales teams. The ideal candidate will have a strong understanding of CRM applications, workflows, and integrations, as well as experience with dashboard and report creation within the CRM. **Responsibilities** * Customer Service Representatives, Customer Support, and Customer Service skills * Effective communication and active listening skills * Positive attitude and excellent interpersonal skills * Ability to multi\-task, prioritize, and manage time effectively * Fluency in English required; knowledge of additional languages is a plus * Knowledge of insurance products and industry trends **Qualifications** * Bachelor's degree in marketing, business, or a related field * Proven experience in the insurance industry * Strong understanding of the insurance market * Excellent customer service skills * Proficiency in Microsoft Office **Pay range and compensation package** * Health Insurance * Life insurance * Bonus * Gratuity **Job Type:** * Full\-time * Onsite **Working Day** * Mon to Sat