Accepting Applications
Full-time
On-site
LinkedIn
Posted 1 month ago
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0 applications
Job Description
Techsol IT is hiring an International Sales \& Customer Success Specialist in Karachi. The role involves assisting US-based clients through calls and chats, handling inquiries, resolving issues, and delivering an exceptional customer experience.
Location: Shahra - e - Faisal
No. of Positions: 20
Shift Timings: 06:00 PM Onwards (Night Shift)
Base Salary: Rs. 100,000k, + Commission on Sales (Average take home is 130K - 150K) based on performance and the value you bring to the team. We recognize and reward talent and great work.
Perks:
- Medical Insurance \& OPD
- Annual leaves
- On job training
- Referral Rewards
- Annual Increment
- Loan facility
- Employee Appreciation Programs
Key Responsibilities \& Requirements:
- Handle high-volume calls/chats from US customers and resolve inquiries.
- Provide accurate information and troubleshoot customer issues.
- Deliver professional, empathetic customer service.
- Use CRM and other support software while handling customers.
- Excellent English communication skills with a clear American accent.
- Minimum Matric/O Levels; Bachelor’s is a plus.
- 18+ and basic computer/MS Office skills required.
- Customer service/call center experience preferred.
- Fresh graduates are encouraged to apply.