Customer Service Representative

Customer Care Representative Company: Treatments by Dr. Arooba Batool Location: DHA Phase 7 Timings: 10:00 AM – 6:00 PM Days: Monday to Saturday Job Responsibilities: \* Manage and respond to customer inquiries on Instagram, Facebook (Meta), and WhatsApp \* Handle comments, DMs, and ad responses professionally and promptly \* Resolve customer complaints efficiently \* Provide accurate product information and guidance \* Maintain a positive brand tone in all communications \* Keep records of customer interactions and feedback Requirements: \* Prior experience in customer care / social media handling \* Strong communication skills (Urdu \& English) \* Quick learner with problem\-solving ability \* Polite, patient, and customer\-focused attitude \* Ability to multitask and handle pressure \* Basic understanding of Meta ads \& social media tools is a plus What We’re Looking For: \* Smart, responsible, and proactive individual \* Strong sense of ownership and accountability \* Good typing speed and attention to detail \* Mentally present and responsive during working hours How to Apply: 📧 Email your CV: hr@treatments.care 📱 WhatsApp: 03116972869