Customer Service Representative

**Company Description** Toffeln, an established business with 40 years of experience, is dedicated to providing high\-quality healthcare products designed to improve patient outcomes in ever\-evolving healthcare environments. We work closely with surgeons, clinicians, and industry experts to deliver innovative solutions that address challenges and support success. Our experienced team ensures smooth and efficient ordering and delivery processes, recognising the importance of time in healthcare. At Toffeln, we are committed to being ready for the diverse needs of medical professionals and patients alike. **Role Description** Join a close\-knit team of three in a full\-time, permanent on\-site role in Bristol (BS15, Kingswood). You’ll work Monday to Thursday, 08:00–16:00, and Friday, 08:00–15:30, with a strong benefits package including pension, bonus, free lunch, parking, and holiday allowance. The successful candidate will need to hold: * Excellent communication skills * Ability to work effectively as part of a team while taking ownership of your own workload * Problem\-solving skills * Have a 'can\-do' attitude * Customer Service excellence focused. Benefits include: * Early Friday Finishes * 1 hour break each day * Free Lunch, daily * Profit Share Bonus * 23 days Holiday plus Bank Holidays * On\-site Parking with free electric car charging * No bank holidays, No weekends * Modern office Environment