Customer Service Representative

**About Us** TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world\-class service and making a meaningful impact with every interaction. **Perks \& Benefits** * Annual performance\-based increases * Paid time off * Health and dental insurance or a monthly health stipend * Holiday bonuses * Permanent work\-from\-home setup * Opportunities for career advancement as we continue to grow **Responsibilities** * Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media. * Assist Customers: Support customers with orders, shipping, product details, and returns. * Quality\-Based Responses: Provide thoughtful, high\-quality responses that reflect our service standards. **Requirements** * Proficiency in English (both written and verbal). * At least 1 year of online/remote customer service experience. * Experience with tools like Gorgias, Zendesk, or Shopify is a plus or an advantage. * Excellent problem\-solving and communication skills. * Adaptable and solutions\-oriented mindset. **Technical Requirements** * Personally owned PC or laptop with an i5 processor or equivalent. * Minimum of 15 Mbps for both upload and download internet speed. APPLICATION INSTRUCTIONS To ensure your application is processed correctly, please follow these steps: * When selecting the position, please choose "Customer Service" from the list. * When prompted for an application code, use: CS Excited to grow your career with TalentPop App? Join our collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference. Apply now and start your journey with us!