Customer Service Representative (Swedish Speaker) โ€“ Relocation to malaysia

eTeam

Sweden

Accepting Applications Full-time On-site
Posted 1ย hour, 39ย minutes ago 0 views 0 applications
Job Description
๐Ÿš€ Customer Service Representative (Swedish Speaker) โ€“ \| Relocation to malaysia ๐Ÿ“ Location: Kuala Lumpur (On\-site) ๐Ÿ’ผ Contract Role \| Rotational Shifts ๐ŸŒ International Customer Support Environment ๐ŸŒŸ About the Role We are hiring Swedish\-speaking Customer Service Representatives to support riders and drivers in a global e\-hailing platform. You will handle customer queries via chat, email, and voice while ensuring high\-quality service experience. ๐ŸŽฏ Key Responsibilities * Handle customer support for riders \& drivers * Resolve booking, payment, and account issues * Provide support via chat, email, and calls * Manage escalations and complaints * Ensure high customer satisfaction * Work in rotational shifts (24/7 support) ๐Ÿง  Requirements * Fluent in Swedish (C1/C2 level preferred) * Good English communication (B1\+) * 0โ€“2 years experience (freshers with language skills welcome) * Strong communication \& problem\-solving skills * Willing to work shifts \& weekends ๐ŸŒ Why Join Us? * International working environment * Career growth in global customer support * Training provided * Exposure to a leading e\-hailing platform
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