Customer Service Representative

**Position Title:** Customer Service Representative **Employment Type:** Full Time **Salary AED:** up to 7K inclusive depending on experience and qualifications **Job Location:** Dubai, UAE **About the Client:** A UAE government entity based in Dubai, driving education, research, and innovation initiatives across the region. **Job Description:** * Receive visitors and clients and welcome them in a professional manner that reflects a positive image of the organization * Answer phone calls and direct them to the appropriate departments or provide accurate and courteous initial information * Provide support services to customers, respond to inquiries, and handle complaints in accordance with approved policies * Record customer requests and feedback and follow up with relevant departments to ensure prompt response and high\-quality service **Qualifications:** * Open to Arabic speakers * Minimum 1 year experience in a customer\-facing role, preferably in customer service * Bachelor’s degree is required * Strong communication and interpersonal skills with ability to handle clients professionally **How to Apply:** Send your CV in word format to: **CUSTOMERSERVICEJOBS2020 AT GMAIL DOT COM** and use “ **Customer Service Representative** ” as email subject