Customer Service Representative/ Receptionist

Candidate Requirements

• Must have her own valid UAE residence visa.
• Proven experience in customer service, patient support, or a similar front-desk role; healthcare or clinic experience is preferred.
• Ability to manage patient interactions calmly, respectfully, and professionally.
• Skilled in handling inquiries, resolving concerns, and ensuring a positive patient experience.
• Strong verbal and written communication skills in English; Arabic or other languages would be an advantage.
• Excellent organizational and time-management skills, with close attention to appointment scheduling and record-keeping.
• Comfortable using computers, appointment-management software, and standard office equipment.
• Professional, respectful, and inclusive when working with patients and colleagues from diverse backgrounds.
• Minimum qualification: High school diploma or equivalent.
• Additional education or certification in administration, customer service, or healthcare support would be beneficial.