Customer Service Representative

📍 Lahore, Pakistan Milele Pakistan is looking for a **Customer Service Representative (Multilingual)** to manage both inbound and outbound customer interactions. This role is ideal for candidates with strong communication skills and experience in contact center operations. Key Responsibilities * Handle inbound customer queries via calls in a professional and timely manner * Make outbound calls for follow\-ups, support and customer engagement * Provide accurate information about services and resolve customer concerns * Maintain proper call records and CRM updates * Ensure high levels of customer satisfaction and service quality * Meet assigned call handling and performance targets **Requirements** * Fluency in English (mandatory) and good command on other languages (Arabic, French, Spanish) will be preferred. * 1–3 years of experience in a call center (inbound/outbound) * Strong communication and interpersonal skills * Ability to handle customer queries professionally and efficiently * Basic knowledge of CRM systems and MS Office * Willingness to work in a fast\-paced environment Note: Profiles having exposure to GCC customer handling and experience in customer support/telesales will be given preference.