Accepting Applications
Full-time
On-site
LinkedIn
Posted 2 months ago
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0 applications
Job Description
We are seeking a
Customer Service Representative
to join a leading retail brand in Dubai. The ideal candidate will deliver exceptional customer experiences, support daily store operations, and uphold the company’s service standards.
Key Responsibilities
- Customer Support
- Assist customers in-store and via phone/email, ensuring prompt and accurate responses.
- Issue Resolution
- Handle complaints professionally and provide effective solutions.
- Sales Assistance
- Support customers with product selection, availability checks, and purchase decisions.
- Store Operations
- Maintain store cleanliness, stock displays, and assist with inventory checks.
- POS Handling
- Process transactions, returns, and exchanges accurately.
- Customer Engagement
- Build rapport with customers to enhance loyalty and repeat business.
Requirements
- Experience
- Minimum 1–2 years in customer service, preferably in retail.
- Communication Skills
- Strong verbal and written communication in English; Arabic is a plus.
- Technical Skills
- Familiarity with POS systems and basic computer applications.
- Customer Focus
- Ability to remain patient, empathetic, and solution‑oriented.
- Teamwork
- Collaborative mindset with a positive attitude.
- Availability
- Willingness to work shifts, weekends, and public holidays as required.
What We Offer
- Competitive salary and benefits
- Career growth opportunities within the retail sector
- A supportive and dynamic work environment
- Training and development programs