Customer Service Representative

**Must\-Have skills:** * 1\+ years of experience in a **customer service\-related position** . * 1\+ years of experience of **phone customer support –** preferably within the financial transactions space. * 1\+ years of experience of the **foreign currency world (buying and selling)** * Experience probing and identifying customers ask – problem solving and analytical thinking demonstrated in recent project or position. **Nice\-To\-Have Skills:** * **Prior banking FI experience.** * Experience with foreign currency orders (worked for an exchange bureau or currency exchange in the past). * Experience with general ledgers, cash orders or any accounting skills would be an asset.