Accepting Applications
Full-time
On-site
Posted 19 hours, 40 minutes ago
0 views
0 applications
Job Description
Act as Focal point of contact for all Trade queries received from Corporate Clients
\- Understand client expectations \& deliver finest service delivery.
\- Ensure end\-to\-end solution to the satisfaction of Corporate client.
\- Engages RM, Product Sales, Operations Partners and other key internal stakeholders to solve client’s day to day account \& transactional related issue and queries within the agreed SLA while maintaining highest quality standards
\- Daily interaction and activity coordination with all units of the Bank that contributes direct or indirectly to the business objectives and goals.
\- Coordinate with operations to define resolution / process changes / workflows to improve service levels and document the same.
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