Customer Service Executive - Global Network Operations
British Indian Ocean Territory
Job Description
About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Broad outline of the Role
- The role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.
Minimum Qualifications \& Experience
- Graduate with 0-4 years of experience
Other Knowledge \& Skills
- Demonstration of problem-solving skills
- Prior experience in providing technical support in fast paced, high availability, 24X7 environments.
- Knowledge of network, operation systems
Key Responsibilities
- Good Knowledge of SDH/MPLS TP Technology
Very Good knowledge of Transmission technologies like SDH/DWDM/Ethernet
Good knowledge of Infrastructure set-ups in Transmission POP’s.
Familiar in troubleshooting OSP/ISP and Infra Issues.
Hands on MPLS TP platforms of Huawei
Multiskilled in his approach
Good interpersonal and communication skills.