Customer Service Executive

**Company Description** Delta International Institute, also known as Delta Academy, is a KHDA\-certified institution (an initiative of the Government of Dubai) specializing in financial market education. We provide expert mentorship focused on helping individuals generate consistent and sustainable passive income through structured trading education. With a strong emphasis on ethical practices, research\-driven learning, and personalized one\-to\-one mentorship, Delta Academy delivers high\-quality online and offline training programs designed to simplify access to global financial markets and empower long\-term success. **About the Role** We are currently seeking 5 Customer Service Executives to join our Research \& Analytical Department for immediate hiring. The role involves handling customer interactions, supporting research\-driven services, and ensuring a high standard of customer satisfaction. **Key Responsibilities** Handle inbound and outbound customer interactions professionally Address customer queries related to services, research support, and academic programs Maintain accurate and up\-to\-date records of customer communications and follow\-ups Coordinate with internal teams to ensure the timely resolution of customer requests Support service and sales\-related activities when required Deliver consistent customer satisfaction through clear and effective communication Interest in Forex trading and financial markets is a plus (Training will be provided) **Eligibility \& Requirements** Visa Status: Preference to housewives with spouse visa holders Experience: Minimum 1 year of Customer Service or Sales experience Experience in India or the UAE is acceptable **Language Skills:** Excellent spoken and written English is mandatory Additional language proficiency will be an added advantage Strong interpersonal, communication, and customer\-handling abilities Ability to work in a fast\-paced, target\-oriented, professional environment  Proficiency in malayam and hindi is an advantage