Cloud Ops Engineer

**Role Purpose** Ensure stable, reliable, and efficient operation of cloud environments by managing production workloads, monitoring, incident response, and continuous operational improvement. **Key Responsibilities** * Operate and support cloud environments including monitoring, incident management, and problem resolution. * Ensure backups, recovery processes, and operational controls align with business requirements. * Perform capacity planning, performance management, and cost optimization. * Automate operational tasks to reduce manual effort and improve consistency. * Support application teams operating distributed cloud workloads. * Maintain operational documentation, runbooks, and reporting. **Required Skills \& Experience** * Experience in cloud operations or production support roles. * Strong troubleshooting and incident management capabilities. * Familiarity with monitoring, alerting, and operational tooling in cloud environments. **Behavioral Expectations** * Remains calm, structured, and decisive during incidents. * Demonstrates strong customer and service orientation. * Collaborates effectively across technical and business teams. * Continuously seeks to reduce operational toil through automation.