Accepting Applications
Full-time
Remote
Posted 2 hours, 9 minutes ago
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0 applications
Job Description
**Position:**
Support Engineer
**Type:**
Contract
**Compensation:**
$30 \- $90/hour
**Location:**
Remote
**Commitment:**
10\-40 hrs/week
**Role Responsibilities**
* Diagnose, troubleshoot, and resolve complex technical issues related to cloud infrastructure and networking.
* Utilize scripting skills to automate routine support tasks and improve incident response times.
* Collaborate with customers and internal stakeholders to identify, document, and resolve technical challenges.
* Leverage JIRA to track issues, monitor progress, and ensure timely resolution of support tickets.
* Analyze TCP/IP networking issues, providing expert guidance and remedial solutions.
* Create, maintain, and improve technical documentation and best practice guidelines.
**Requirements**
* Have advanced proficiency with scripting languages such as Python, Bash, or PowerShell.
* Have strong hands\-on experience with cloud platforms like AWS, Azure, or Google Cloud.
* Possess extensive knowledge of JIRA for issue tracking and project management.
* Have an in\-depth understanding of TCP/IP networking concepts and troubleshooting techniques.
* Demonstrate excellence in both written and verbal communication.
* Have proven problem\-solving skills in high\-pressure environments.
**Application Process**
* Easy Apply on LinkedIn
* Check email for next steps
* Participate in resume evaluation \& interview stage
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