Job Description
Contract: Permanent⌚ Hours: 37.5 hours per week (with the occasional Saturday)
Salary: starting from £25,528.04 We are looking for a motivated and client-focused individual to join our team at our modern, state-of-the-art Treatment Centre in Marston Green. This is a great opportunity to become part of a well-established and supportive team, where you’ll play an important role in delivering an excellent service to our clients. In this role, you will handle customer enquiries, resolving issues efficiently and providing accurate information. You will work closely with your colleagues to ensure clients receive the best possible experience, while maintaining high standards of service at all times. There will also be occasions where travel to Dudley (Merry Hill) and other potential new Community Treatment Hubs is required, depending on business needs. In return, you’ll benefit from onsite parking, travel reimbursement for any additional site visits, and the chance to work in a state-of-the-art centre. For more information on the role, please refer to the job description: https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Client-Care-Coordinator.pdf Why Join Us?
We offer a supportive, values-driven environment where your contribution is recognised and rewarded: Financial \& Rewards: Aviva pension (up to 5% employer contribution), Blue Light Card discounts (4,000+ perks), Cycle to Work scheme, season ticket loan, and long-service recognition rewards.
Wellbeing \& Work–Life Balance: Opportunity to buy and sell annual leave, 24/7 GP access and EAP via Westfield Health, an extra day off for your birthday, accredited Mental Health First Aiders, family-friendly policies and a national employee recognition programme.
Learning \& Career Development: Clear career pathways, paid training and development, accredited apprenticeships, and learning agreements to support your professional growth.