Clerk

**Description** **Join the Armour Team Today!** **Position Overview:** Bring your energy and organizational skills to a fast\-paced environment where every day makes a difference! As an **Office Clerk** , you’ll be the go\-to person who keeps our terminal running smoothly. From supporting dispatch operations to ensuring accurate data flow and clear communication, you’ll play a key role in delivering exceptional service to our customers and helping our drivers stay on the move. If you thrive in a dynamic setting and enjoy keeping things running seamlessly behind the scenes—this role is for you. **What You’ll Do** * Enter data quickly and accurately to keep operations moving * Efficiently check drivers in and out * Maintain undelivered reports and complete daily coding * Ensure POD (Proof of Delivery) compliance * Prepare and distribute On\-Time Delivery reports * Respond promptly to customer tracing requests * Manage Hold for Pickup items * Process miscellaneous AR transactions and handle cash collections * Prepare deposits and process credit card payments * Scan and organize paperwork (BOLs, PODs, etc.) * Maintain and clean up the pickup screen * Provide general dispatch support * Order office supplies as needed * Participate in team calls and meetings * Coordinate timely pickups and deliveries using dispatch tools * Communicate expectations clearly to drivers * Verify truck manifests before departure * Respond quickly and professionally to emails and calls * Work closely with Dispatch, Dock, Drivers, and other teams to meet customer needs * Escalate issues to the Terminal Manager or Supervisor as needed * Support additional tasks and projects as required **What You Bring** * Excellent time\-management and organizational skills * Ability to juggle multiple priorities in a fast\-moving environment * Self\-starter with a proactive, solution\-driven approach * Friendly, positive, and team\-oriented attitude * Conflict resolution and negotiation skills * Open to feedback and continuous improvement * Strong problem\-solving abilities and sound judgment * Clear, professional communication skills * Flexibility and adaptability * Reliable and professional presence **Education \& Experience** * Experience in transportation or logistics is an asset * CITT or other industry\-related credentials are a plus * Familiarity with TMW Systems is an advantage * Strong skills in Microsoft Word \& Excel * Fast and accurate typing and data entry skills **Ready to be a key player in keeping freight moving and customers happy?** Apply today and join a team that values your drive, attention to detail, and commitment to excellence!