Clerk 2 (ADM03)

**Job Title: Clerk 2 (ADM03\)** **Requisition ID:** RQ00575 **Location:** Halifax, Nova Scotia, Canada **Department:** Labour, Skills and Immigration **Position Overview** We are seeking a detail\-oriented and organized **Clerk 2 (ADM03\)** to support administrative and clerical operations within the Department of Labour, Skills and Immigration. This role requires a strong understanding of established procedures, policies, and regulations, along with the ability to exercise sound judgment in day\-to\-day tasks. The ideal candidate will be proactive, client\-focused, and capable of managing multiple administrative functions efficiently. **Key Responsibilities** * Manage daily phone and email communications, ensuring timely and accurate responses or redirection to appropriate staff. * Serve as the first point of contact at the front desk, greeting and assisting clients in a professional manner. * Review, verify, and process documents for accuracy in accordance with government policies and procedures. * Maintain organized records, filing systems, and documentation. * Prepare routine and ad hoc reports as required. * Perform data entry, process payments, and assist with inventory control. * Provide general administrative and clerical support, including preparing correspondence and expense claims. * Maintain office supplies and petty cash, ensuring proper tracking and reconciliation. * Distribute inter\-office mail and handle incoming/outgoing correspondence. * Respond to inquiries via telephone and in\-person interactions. * Provide support and guidance to junior staff, including training when required. * Perform other related duties as assigned. **Qualifications \& Experience** * Grade XI education plus a minimum of **two (2\) years of related experience** , or an equivalent combination of education, training, and experience. * Demonstrated knowledge of administrative procedures, office practices, and government policies. * Strong organizational skills with attention to detail and accuracy. * Excellent verbal and written communication skills. * Ability to prioritize tasks and manage multiple responsibilities effectively. * Proficiency in data entry and basic computer applications (e.g., MS Office Suite). * Strong interpersonal skills with a customer\-service\-oriented approach. **Core Competencies** * Communication \& Client Service Excellence * Organizational \& Time Management Skills * Attention to Detail and Accuracy * Problem Solving \& Judgment * Team Collaboration **Work Environment** This position operates under general supervision in a structured office environment and requires adherence to established government regulations, policies, and procedures.