Branch Sales Officer

**Job Purpose** **JOB DESCRIPTION** Manage branch service functions by delivering exceptional customer experiences, promoting cross\-selling opportunities, and ensuring compliance with service standards and operational controls. **Core Accountabilities** * Execute branch tasks related to new business with accuracy and timeliness, ensuring excellent customer experience. * Promote and sell appropriate financial products to meet assigned sales targets. * Provide expert guidance and information to customers while upholding the Staff Code of Conduct. * Perform additional duties as assigned by the Line Manager to support branch operations. * Adhere to Business Continuity Management (BCM) protocols and undergo relevant training. * Foster relationships with internal departments and customers to support business objectives. * Strict compliance to the Branch Governance Charter and service standards. * Follow Operating Procedures and ensure consistent orientation to them. * Deliver assigned sales tasks with precision and within set timelines, ensuring excellent customer service. * Support branch operations under the supervision of the Line Manager, adhering to departmental policies, procedures, and regulatory requirements. * Maintain professionalism and provide excellent customer experience.