Associate

We're looking for **Associate** **s!** **Responsibilities** * Strategic Focus * To be a team player, maintain good working relationships with colleagues, collaborate with others to achieve the team s goals. * Operational Management * Suggest and identify process improvements/ process simplification ideas that positively impact efficiencies, quality standards and customer experience across the business * Complete mandatory training by the required due date. * To create \& up keep Business Process Manuals \& Make training manuals. * To work as a Subject Matter expert in the team. * To ensure the quality and productivity of ones/ self\-production exceeds expectations. * People Leadership * To be a mentor to the new joiners or colleagues who need assistance. * Work collaboratively across the firm to achieve the Goals of the team / company * Governance \& Risk * To assist with query handling, quality error analysis, identify root cause and help with solutions to close the gaps. **Qualifications** * Good knowledge of Microsoft Office. Knowledge of writing Macros would be of added advantage. * Effective communication skills, both written and verbal * Prioritisation and time management skills, demonstrating flexibility and ability to work autonomously * Demonstrates good teamwork ethics, showing willingness to assist peers and take on additional tasks * Able to maintain a high degree of accuracy and attention to detail * Actively seeks out self\-improvement, professional development opportunities and feedback * Ability to work on tight deadlines and follow processes * Basic understanding of relevant industry knowledge and commercial impacts * Takes ownership of role, responsibilities, and understands the impact on the wider team * Willingness to work in Rotational Shifts * Should have a can do mentality. ( **\*Note:** Scoutit is an independent candidate sourcing partner for this hiring. All applications, candidate screening, and hiring\-related actions are conducted directly by the respective employer’s authorized recruitment team. Relevant candidates will be contacted via email and asked to fill in additional details as part of the next stage of the application process.) Skills: communication skills,business process,skills