Job Description
About the Team
The mission of our B2B Retention Marketing team is to build lasting relationships with our merchants as soon as they engage with DoorDash by providing them with a personalized, cross-channel experience that delights them and drives them to return to DoorDash to find the products and services that are relevant to them. Within the broader B2B Retention Marketing team, the B2B Audience Analyst role blends data analytics with strategy to create value for our merchants by helping unlock growth, improve operational efficiency, and increase experimentation velocity.
About the Role
As the B2B Audience Analyst, you will build and scale data-driven lifecycle strategies that accelerate merchant and DDFB acquisition, engagement, and retention. You will own the analytical and technical foundation of retention programs, leveraging SQL, forecasting, and experimentation to improve targeting, measurement, and automation. You will partner cross-functionally with Analytics, BI, Engineering, and Marketing to design experiments, develop scalable audience and data systems, and drive continuous optimization through rigorous performance analysis.
You’re excited about this opportunity because you will…
- Identify merchant trends and surface opportunities to intervene across the lifecycle to drive retention and growth
- Build and scale standardized audience segments using SQL to enable repeatable, high-impact lifecycle strategies
- Develop forecasting models to size opportunities, prioritize initiatives, and quantify expected impact of campaigns and experiments
- Design and analyze experiments to evaluate incrementality, identify performance drivers, and iterate on lifecycle strategies
- Partner cross-functionally with BI, Analytics, Engineering, and MarTech to build and maintain ETLs, ensuring accurate and dynamic data flows into CRM platforms
- Define and implement data logic to power automated lifecycle programs across channels
- Create dashboards and reporting frameworks to provide visibility into campaign, experiment, and program performance
- Establish measurement standards and attribution frameworks to ensure consistent and reliable performance tracking
- Drive operational rigor and scalability across Merchant and B2B retention programs by building foundational systems and processes
We’re excited about you because you have…
- Bachelor’s degree or equivalent experience and 4+ years of experience in analytics, growth marketing, strategy & operations, consulting, or a related field
- Strong SQL skills and experience working with large, complex datasets to build audiences, diagnose issues, and generate insights
- Proven experience in forecasting, modeling, and translating data into actionable business strategies
- Hands-on experience designing experiments and analyzing campaign performance, including incrementality and causal impact
- Experience partnering with technical teams (BI, Engineering, Data) to build data pipelines, ETLs, or scalable data infrastructure
- Experience working with CRM platforms, lifecycle marketing systems, or engagement tooling
- Strong analytical and problem-solving skills, with the ability to operate independently and prioritize high-impact work
- Excellent stakeholder management skills and experience working cross-functionally across Product, Analytics, Marketing, and Operations
- A track record of building scalable processes or systems from scratch in ambiguous, fast-paced environments
We expect this position to be filled by 6/29/2026.
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Don't have an account? Register