Job Description
Role Description Data Associate should under continuous guidance effectively and efficiently process transactions assigned in a timely manner and ensure that quality of output and accuracy of information is maintained in alignment with SLAs.
Outcomes: Acts under continuous guidance and support to achieve the following:
Service Level Agreement (SLAs) specified by the client in terms of quality productivity and schedule should be managed to ensure 100% adherence.
Data: Enter and verify data; follow the SOP to ensure completion of tasks
Should be aware of any clients process product and updates and ensure 100% compliance towards the same.
Address any problems with the supervisor /QA to ensure maximum productivity and efficiency.
Strong Communication Skills Required.
Healthcare knowledge or claims processing knowledge is mandatory
Skills Operations management, Standard operating procedures, Service level agreement, Claims processing, Quality production, Updatable