Assistant Operations Manager

**Company Description** The Courtyard by Marriott Toronto Downtown is the largest Courtyard by Marriott in the world, offering an exceptional experience for personal stays or group events. With 575 spacious guestrooms and suites featuring modern amenities like 32" flat\-screen TVs and complimentary high\-speed internet, the hotel provides comfort and convenience in the heart of Toronto. Guests can enjoy state\-of\-the\-art meeting spaces, banquet facilities, a 24\-hour fitness center, dining options, and valet parking. Located near popular attractions such as the Rogers Centre, the Air Canada Centre, and the Eaton Centre Shopping Mall, the hotel is just steps away from Yorkville and the Financial District. **Role Description** This full\-time, on\-site role is based in Toronto, ON. As the Assistant Operations Manager, you will oversee the daily operations to ensure seamless service delivery and exceptional guest experiences. Responsibilities include supervising staff, maintaining operational standards, assisting in team scheduling, managing inventory, ensuring compliance with health and safety regulations, and addressing guest feedback effectively. You will collaborate closely with other departments to drive operational efficiency and uphold the high standards of Courtyard by Marriott. **Qualifications** * Strong leadership, team management, and organizational skills * Experience in operations management, hospitality, or related fields * Ability to manage schedules, inventory, and staff performance effectively * Excellent communication and interpersonal skills to interact with employees and guests * Problem\-solving abilities and a proactive mindset to address challenges * Familiarity with health and safety standards and regulations in hospitality * Proficiency in basic computer software and hotel management systems * Flexibility to work varied hours, including weekends and holidays * Bachelor’s degree in hospitality management, business administration, or a related field is a plus