Assistant Manager - Crewing

Company Name: Mackinnon \& Mackenzie

Job Location: Islamabad, Pakistan

What You will do:

As AM Crewing, you will be responsible for the end-to-end manning pipeline for the principal's vessels out of Pakistan – covering sourcing, certification, mobilization, onboard support, and repatriation – and assist in running the Islamabad Crew Management \& Training Centre.

• Maintain a rolling 12-month manning forecast covering reliefs, leave reserves, attrition, and fresh-intake requirements.
• Assist with crew rotation and sign-on/sign-off scheduling; flag gaps early with a recovery plan.
• Coordinate with Carnival UK (Maritime Rotations Planner) and Fleet Travel to ensure smooth crew-change cycles.
• Manage end-to-end recruitment (sourcing, testing, interviews, and documentation) as per approvals
• Ensure ethical, no-fee hiring in compliance with MLC 2006.
• Prepare Seafarer Employment Agreements (SEAs) compliant with MLC 2006 and flag-state requirements.
• Verify all crew documents (STCW, CDC, endorsements, passport, medicals, security clearance) before mobilization.
• Maintain crew database and track certificate validity for timely renewals.
• Ensure MLC 2006 Reg. 1.4 compliance: seafarer register, complaints-handling, qualification verification, and required financial security.
• Handle seafarer personal data in accordance with applicable data protection requirements (UK GDPR).
• Assist in supervising pre-sea and STCW-mandated training aligned to STCW 2010 and principal's competency standards.
• Ensure approved facilities, instructors, and equipment; oversee monthly assessments.
• Support administration of the Seamen Hostel and maintain training centre accreditation.
• Manage pre-joining formalities, medicals, documentation, visas, and travel.
• Liaise with embassies, agents, and immigration (including US C1/D and LOG process).
• Brief crew on travel, documentation, and immigration procedures.
• Act as Pakistan point of contact for crew welfare, grievances, and emergencies (medical, death, desertion, detention, repatriation) on a 24/7 basis, coordinating with the principal, P\&I club, and next-of-kin.
• Ensure timely and accurate payroll inputs and allotments.
• Support reporting on manning, recruitment, training, and costs.
• Maintain audit readiness for principal, MLC, and flag-state inspections.

You Bring (Qualification \& Experience):

• 5 years' experience in maritime crewing, HR, or a related field; cruise-sector exposure preferred.
• MBA or equivalent postgraduate qualification (essential). Only HEC or University attested degrees will be considered.
• Working knowledge of STCW 2010, MLC 2006, and Pakistani seafarer and immigration regulations.
• Strong written and spoken English
• Planning discipline and attention to detail.
• Compliance instinct – will not cut corners on certificates or visas.
• Stakeholder management across principal, embassies, immigration, and vendors.
• Ownership mindset – proactive escalation, not reactive firefighting.
• Manning maintained at target with zero unplanned gaps.
• 100% certificate, medical, and visa validity at mobilization.
• Training completion and pass rates within batch targets.
• Zero adverse findings in principal/MLC/flag-state audits.
• Crew complaint resolution within agreed timelines.