Assistant General Manager

We are seeking a dynamic **Assistant General Manager** to join our team in Cambridge, England. In this pivotal role, you will support the General Manager in overseeing daily operations, ensuring exceptional service delivery, and maintaining high standards of quality and efficiency. **Key Responsibilities** * Assist in managing all operational aspects, including staff supervision, customer relations, and facility maintenance. * Coordinate staff schedules, training, and performance evaluations to foster a motivated and professional team. * Implement and monitor operational procedures to optimize productivity and service excellence. * Handle customer inquiries and resolve issues promptly to ensure a positive experience. * Contribute to financial management through budgeting, cost control, and revenue enhancement initiatives. * Support marketing and promotional activities to increase visibility and occupancy. * Ensure compliance with health, safety, and regulatory standards. **Skills \& Qualities** * Strong leadership and team management capabilities. * Excellent communication and interpersonal skills. * Problem\-solving mindset with attention to detail. * Ability to work under pressure and adapt to changing priorities. * Proficient in operational software and Microsoft Office suite. **Benefits** * Competitive salary package. * Opportunities for professional development and growth. * Contributory pension scheme. * Employee discounts and wellness programs. * Supportive and inclusive work environment.