Assistant General Manager (all genders)

We’re on the lookout for an **Assistant General Manager** (all genders) who’s ready to jump into the fast\-paced world of hostel life and actually enjoy the ride. If you thrive in a buzzing, ever\-changing environment and know how to keep both guests and teams happy, you might be exactly who we need. We’re a young, energetic company that moves quickly, thinks creatively, and isn’t afraid to try new things. No stiff corporate vibes here \- just a passionate team, a vibrant atmosphere, and a shared goal of creating unforgettable guest experiences. As Assistant GM, you’ll be right in the mix: supporting daily operations, leading and motivating the team, and helping shape the overall vibe of the hostel. This role is perfect for someone who’s hands\-on, adaptable, and brings both structure and personality to the table. If you’ve got a knack for problem\-solving, a love for hospitality, and the energy to keep up with a dynamic environment, we’d love to hear from you. **✨** **OUR OFFER** * Salary range: 30\.000 GBP \- 39\.000 GPB * 75% discount on private accommodation in all a\&o hostels (depending on company affiliation) * subsidized language courses * 100% coverage of your public transport costs * Support for your further education in the form of various trainings * Mental Health: We offer you free and anonymous mental health coaching from our independent partner „nilo" (www.nilohealth.com), who will support you with professional, private and health\-related challenges * Of course we provide drinks, fruit and vegetables on a daily basis – and as hostel staff you can join your team for the meals served at the buffet * Seniority bonuses in the form of cash bonuses and additional vacation days **YOUR JOB** * Step in as the go\-to lead when the General Manager is away, keeping everything running smoothly * Own and drive the delivery of top\-tier customer care, making sure every guest has a great experience * Keep a close eye on daily operations to ensure all company processes and standards are consistently met * Support our GM in her duties, including room checks and follow\-ups on action plans and reports * Act as a hands\-on leader on the floor — jumping in where needed and leading by example * Help motivate, guide, and develop the team to maintain a positive, high\-energy work environment * Spot opportunities for improvement and bring fresh, creative ideas to the table **YOUR PROFILE** * Previous experience in hospitality, ideally in a supervisory or management role * A hands\-on mindset — you’re not afraid to jump in and get things done * A natural people person with a passion for delivering great guest experiences * Excellent organizational skills and the ability to juggle multiple tasks without losing your cool * Flexibility and adaptability in a fast\-paced, ever\-changing environment * Confidence in making decisions and taking ownership when it counts * Strong communication skills in English (additional languages are always a plus) * A good understanding of operational processes and an eye for detail * Positive energy and the ability to contribute to a fun, team\-driven atmosphere We are very happy to receive your application (resume, cover letter, desired salary, earliest possible starting\-date). **🏨 Apply now!**