Area Sales Manager - Middle East

**Area Sales Manager \- Manitou Middle East** **GENERAL ACCOUNTABILITY :** Direct report to **Managing Director – Manitou Middle East** Responsibility for: **Dealer Network and Key Account Sales Management** Primary focus: **Dealer Network Management, Business Development, Customer Satisfaction** Reporting directly to the Managing Director of Manitou Group subsidiary – Manitou Middle East – the Area Sales Manager will be accountable for the development of the Manitou and Gehl brand within the Middle East Area. As a part of a small Team, the position requires agility, autonomy and a strong dose of interpersonal skills in order to inspire the change through our dealer network. **DUTIES AND RESPONSIBILITIES :** Not limited to the followings, the Area Sales Manager daily responsibilities will be: **1 – Dealer Network Management** * The continuous development of the existing dealer network coverage within the region * The on\-boarding of new dealers * Ensure the full coverage of respective dealer’s area * Be the key interlocutor between the dealer network and the Manitou Group internal stakeholders (Product Management / Marketing / Sales Administration /Finance / Legal Teams) * Monitor sales performance by product range, identify gaps to target and ensure the right level of stock and product availability to implement relative sales actions * Providing accurate information to customers regarding product specifications, applications, after sales services, price and terms and conditions **2 – Business Development** * Ensure a steady growth of the sales of machines within the Middle East Area * Steer our Partners, existing or prospects, to achieve the targets of sales of the solutions offering * *Improve the Manitou and Gehl Brand awareness through dedicated actions* * *Compile and present an activity report and plan to MD on a weekly basis* * *Ensure that sales representatives, at dealer’s level, are kept up to date with product improvements to ensure the effective sale of the right machine for the right application.* * Proactively creating market initiatives and activities to inspire customers and generate new opportunities **3 – Customer Satisfaction** * *Elevating the overall customer satisfaction* * *Leading and inspiring the change with the customers* * *Hence, she/he will be responsible to arrange Trainings accordingly* * Setting up KPI in order to measure the customer satisfaction at dealership level * Ensuring a seamless experience to our customers through the sales process, resolving concerns along the way and ensuring ongoing solid relationships **EDUCATION :** * Master’s degree in Business Economics or Engineering * Fluent in English * Business acumen **EXPERIENCE :** * Minimum of 5 years commercial experience in Sales and Business development function in Construction machinery / Equipment business within GCC or MENA Region * Proven sales success in a similar field\-based role * Demonstrated ability to grow business, identify and generate new market opportunities and increase customer base **COMPETENCIES and SKILLS :** **Leadership** * Excellent organisational and leadership skills * Inspiring and motivating the collaborators at the dealerships * Capable to share the vision and ensure the full comprehension at each level **Entrepreneurship** * Must have good understanding of our customers’ requirements * Strong analytical skills * Accountable for the development of his/her area of responsibility **Personal** * Outstanding communication and interpersonal abilities * Adaptability and flexibility as the portfolio of customers is very diverse * Challenging the existing as a mindset **INTERNAL / EXTERNAL CONNECTIONS:** **Internal** * Direct report to the Managing Director of the Subsidiary * Manitou Middle East Team members (Sales \& After Sales) * Sales Administration Teams in the USA \+ India * Global Product Management Teams * HQ Sales and Business Development Teams **External** * **Dealers \- GCC \+ Israel** * Key Accounts * Customers \& End users - **LOCALISATION AND TRAVEL EXPECTED:** * This position is located at the Manitou Middle East FZE office in Dubai, United Arab Emirates * 50% travel